Since I head up customer service for KISS, I deal with any of the problems that come up. Shipments that get damaged or lost, production issues, and general questions. But that's not the total sum of the emails I get. Because of the hard work of the production crew, I get emails like these, too...

This is from Errol Colon,

I just wanted to take the time to tell you thank you for your exceptional customer service and most certainly the quality of product that you guys are pumping out over at "Kiss". From start to finish this has been "BY FAR" the easiest, simplest most relaxing wedding book order I have ever placed.  I had the opportunity to meet Swan and some of the crew out in Tampa earlier in the year at Imaging USA, (thanks for the cool T-Shirt and funky "Foto Cabina" photo by the way) and appreciated his laid back personality and demeanor, felt more like rapping with a friend rather than a vendor, much respect to your work by the way. Anyhow, I've already delivered my clients wedding book and she loved it!  Needless to say so did I. Thanks for becoming an asset to the growth of my business, I have truly enjoyed this experience. If you're ever in Orlando, shout out... I know a great lake front restaurant where they make a mean Mojito and some of the best Guacamole around.

Sincerely,

Errol Colon

I'm looking forward to that Mojito, Errol. Thanks for the encouragement.

Thanks for KISSing!
Kevin Swan : Simple-Minded Director

Jennifer Wathen has posted about her love for real Italian leather and included KISS books in the post!

After looking for an album company to offer, it was not a surprise again to find myself longing for one wrapped in Italian Leather. This album showed up at my door with a set of lips on the box. Would it have that same smell? As I opened it, I was immediately taken back to the day I opened that leather coat. I would not be dissapointed. After taking it out of it's slip case, I found myself yet again in that same trance.

I ordered this album for a wedding I did in December. The red leather is a nice departure from the traditional black albums I'm use to seeing and the leather is divine.

Check out the entire post to view the other exciting leather memories of her past! This post is awesome, Jennifer. We got a kick out of it!  

Thanks for KISSing!
Rachel : The Helpful Hottie

A few rockin' images were posted by Seattle Digital Wedding. Check 'em out!

The forbidden green book looks great with these images! We loves you guys at at Seattle Digital Wedding!

Thanks for KISSing!
Rachel : The Helpful Hottie

We've added a dedicated cell phone for support: 765.894.5536. You can text there if you like, too. We've also added the option to IM suport: KISSwb for iChat and AIM.

We're always looking for better ways to serve you!

Thanks for KISSing!
Kevin Swan : Simple-Minded Director

Terra sent us an email about her KISS!

Oh my god, I've never seen your albums in person before, this album is GORGEOUS!! It's so soft and pretty and smells good!

Big kiss to you guys and many thanks! My client is going to fall over when she sees this, I never imagined it would be so breathtaking.

thankyouthankyouthankyou

You're great, Terra!! We are just as excited about your new KISS book as you are!

Thanks for KISSing!
Rachel : The Helpful Hottie